Meet our Senior Staff:
Cheryl Smith, MA
Chief Executive Officer
Ms. Cheryl Smith is the Chief Executive Officer of Family Support Services, a non-profit organization that offers programs and services for families, caregivers, and children whose health and welfare are vulnerable as a result of a variety of circumstances. (Click here to read Cheryl’s full bio.)
Stacy Del Monte
Chief Operations Officer
Stacy brings over 20 years of non-profit experience working with children and families. As the Chief Operations Officer, she provides leadership, direction and coordination of all programs and services offered by Family Support Services (FSS) Oakland and San Francisco locations.
With a focus on impact, quality, sustainability, and growth, this role encompasses the development and implementation of strategies, guidance, and direction to improve the delivery of services.
Prior to FSS, Stacy was the Finance & Operations Director for a non-profit law firm and held a long tenure with the YMCA of San Francisco; holding various roles leading up to the Branch Operations Director for the Embarcadero YMCA.
Receiving her BA in Psychology from San Francisco State University, as a scholarship athlete in Women’s Basketball, she continues to be a huge Warriors fan. Stacy lives in San Francisco with her wife and two children, Stella & Isabel.
LaDonna Daily, BA
Family Preservation Program Director (East Bay)
LaDonna has over 35 years of experience working with children, youth, and women throughout the Bay Area and within her community church. LaDonna serves as the Family Preservation Program Director and is responsible for the program’s operations and the supervision of its staff. She is a strong advocate for educating and mentoring the families that our Agency nurtures. Prior to becoming the Acting Family Preservation Program Director, LaDonna worked as a Social Worker for the Kinship Program and was promoted to assist in pioneering the KinGAP Program at our San Francisco office, serving as the Program Supervisor. LaDonna has also served as a Program Supervisor for the East Bay Respite Program. She has been with Family Support Services since 2007.
Aysha Franco, BSW
Family Preservation Program Director (San Francisco)
Aysha began her social work experience in the foster care arena and then moved to providing, supervising, and eventually directing family preservation services. Aysha is responsible for the Family Preservation Program in our San Francisco office, where she implements the nationally-recognized SafeCare®model. Aysha has been with the Agency since 2000.
Donna Moore, BA
Kinship Program Director
Donna has been the Kinship Program Director since 2001. She has worked for over 30 years with children and families who have experienced severe trauma, neglect and abuse, as well as families impacted by mental health, violence, domestic violence, and substance abuse. At Family Support Services, Donna is responsible for program operations and supervision of the Kinship Programs in Oakland, which include the Kinship Support Services Program and Kinship Youth Program. She has been with the Agency since 1995.
Elyin Soto-Arnold: MLS, BA Latino Studies
Respite/ Child Care Program Director (San Francisco)
As the San Francisco Respite/ Child Care Program Director, Elyin is responsible for program operations in serving Childcare Services to Resource Family Approved (RFA) and CalWORKs participants for the City and County of San Francisco.
With over 10 years working for the community, Elyin’s career began as a Family Support Specialist, promoted to Childcare coordinator, then moving to Respite Program Supervisor. This foundational platform supports her role; managing day-to-day operations, including supervision of internal staff and Respite providers, and ensuring each is in accordance with policies and regulations.
Tambra Mola, Ed.D., M.S.W, A.S.C.W, C.A.M.F.
Respite Director (East Bay)
Dr. Robinson-Mola comes to FSS with extensive experience in nonprofit services and takes great pride in her strengths in program development, supervision, coaching staff, and building external relationships within the community.
Based on her experiences with at-risk youth and incarcerated individuals, she affirms that building warm, empowering relationships is the key to finding solutions and is experienced in treating various concerns, through, leadership, counseling, therapy, and life coaching.
Tambra believes that “engagement is really important, we want to really build a connection” and “we want to help them through their difficult times and celebrate the positive triumph.”
She has a Doctorate of Education in Counseling Psychology, Masters Degree in Social Work and is a licensed Associate Clinical Social Worker in California. Also an author, she has currently written 15 children’s books.